You can book a Fabhotel simply through the FabHotel app, or through our website (www.beglobalservice.com)
You need to carry a valid government issued address ID proof with photo and address not in the same city as the hotel. Some of the valid id proofs are: Voter ID Card, Valid Passport, Aadhar Card issued by government of India, Permanent Driving License. PAN Cards are NOT Valid as ID Proofs
On the homepage of the Be Global Service website, login and hover over the "My Account" section on the top right and Click on "My Bookings" and know the status of your booking. On the App, you can go to the "My Bookings" section to view the status of your bookings. You can also call on our Customer Helpline number to know the status of your booking
Our standard check-in time is 12 noon and check-out time is 11 am. However some properties may have different check-in and check-out schedule. You can view the same in the"House Rules" section in the Hotel listing page on website and just above the check-in and check-out dates in the Hotel listing page on the app. Early check-in and late check-out both are subject to room availability at the hotel.
You can cancel your booking by calling our Customer Support helpline on or through the “My Bookings” section through the Be Global Service app or website (in case the booking was made directly with us).
If the booking is cancelled: More than 24 hours before check-in date: FREE CANCELLATION 0-24 hours before check-in date: 1 night cost will be charged as cancellation fee. Refund shall be initiated within 5-7 days of receiving the request and the payment would be credited in the Be Global Service Wallet linked with the phone number of the user who made the booking.
Such a case is termed as No Show. In case of no show: Entire booking cost will be charged as cancellation fee.
You can update the details in your account by following the below steps based: Website - login using your mobile number or social login and go into “Profile”, fill in your desired information and click on save. Android - Click on menu button, select “Edit”, change details an save.
